Privacy Policy
Effective Date: Jan 2025
Last Updated: Aug 5, 2025
1. Information We Collect
We may collect the following categories of information:
- Contact Information: Name, email address, and phone number (if voluntarily provided)
- Transaction Details: Amount, date, merchant name, and related purchase data for resolution purposes
- Device & Usage Information: IP address, browser type, device identifiers, access times, and site activity
- Customer Submissions: Information contained in support inquiries or cancellation/refund forms
2. How We Use Your Information
We use your information for the following purposes:
- To help identify and resolve transaction-related issues
- To facilitate refund or subscription cancellation requests
- To respond to your support inquiries
- To analyze, maintain, and improve platform functionality and security
- To comply with legal obligations and enforce our Terms of Use
- To detect and prevent fraudulent activity
3. Sharing of Information
We may share your information under limited circumstances:
- With Participating Merchants involved in the transaction for resolution purposes
- With Trusted Service Providers (e.g., hosting, analytics, infrastructure) under confidentiality obligations
- With Law Enforcement or Regulators when required to comply with legal obligations, court orders, or regulatory requests
We do not sell your personal information to third parties.
4. Data Security
We implement commercially reasonable security measures, including:
- Bank-level encryption
- Secure data transmission protocols (e.g., HTTPS, TLS)
- Limited access to personal data by authorized personnel only
Despite these measures, no system is completely secure. We cannot guarantee absolute security of your information.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access a copy of the personal data we maintain about you
- Request Deletion of your personal data (subject to retention obligations)
- Request Correction of inaccurate or outdated information
- Withdraw Consent where processing is based on your consent
To make a request, email: support@interseptx.com
6. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly.
7. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at:
- support@interseptx.com
- eC Consulting Services, LLC